Privacy Policy

This Privacy Policy explains how XHC Signage collects and uses information submitted through this website by overseas B2B buyers, sign shops, print brokers, event companies, and display distributors.

Information we collect

When you submit an RFQ or contact us, we may collect inquiry information such as your company name, contact email, product type, size, quantity, finishing requirements, delivery country, deadline, artwork status, project notes, and any file links you choose to share.

How we use information

• To reply to your inquiry and prepare production or shipping quotes.
• To confirm artwork, material, packing, delivery, and payment details.
• To improve website performance, advertising measurement, and buyer communication.
• To prevent spam, abuse, or unauthorized use of the website.

Sharing and service providers

We do not sell your personal information. We may share necessary order or shipment details with trusted service providers such as logistics partners, payment providers, email service providers, or website analytics and advertising platforms when needed to operate the business.

Cookies and advertising measurement

This website may use cookies, Google tags, or similar technologies to understand website visits, measure advertising performance, and improve future communication. You can control cookies through your browser settings.

Data retention and security

We keep inquiry records only as long as needed for quotation, production, customer communication, legal, accounting, or operational purposes. We use reasonable safeguards to protect submitted information, but no website or email transmission can be guaranteed completely secure.

Contact us

If you want to update or delete inquiry information you previously submitted, please contact us by email: sales@xhcsignage.com